Your privacy matters to us. This Privacy Policy explains what personal data B9 Cash App collects when you use the platform, how we use it, who we share it with and what rights you have over your own information.
B9 Cash App ("we", "us", "our") is an online entertainment platform serving players in Pakistan. This Privacy Policy applies to all users who register an account, make a deposit, play games, access sports betting, or otherwise interact with any part of the B9 Cash App platform — whether from a desktop browser, mobile browser or any other device.
By registering on B9 Cash App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy applies alongside our Terms and Conditions and our Responsible Gaming Policy.
We take data privacy seriously. Registered players from Pakistan entrust us with personal and financial details to operate their accounts — and we treat that responsibility carefully. Our data practices are designed to serve you as a player, keep your account secure and fulfil our obligations, nothing more.
We collect personal information in several ways: directly from you when you register or use the platform, automatically as you browse and play, and through payment processes. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | During registration and verification |
| Contact Data | Mobile number, email address | During registration |
| Financial Data | Payment method type, transaction amounts in PKR, deposit and withdrawal history | When you deposit or withdraw |
| Technical Data | IP address, device type, browser type, operating system | Automatically on visit |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically during platform use |
| Verification Data | Identity documents if requested for account verification | During KYC/verification checks |
| Communication Data | Support chat records, email correspondence | When you contact support |
We only collect the data that is genuinely needed to operate your account and provide you with a good experience. We do not collect sensitive personal information beyond what is necessary for identity verification and payment processing.
Your personal data is used to:
B9 Cash App does not sell your personal data to any third party. We do not share your information for advertising or marketing purposes with outside organisations. Your data may be shared only in the following limited circumstances:
In all cases, we share only the minimum amount of data necessary for the specific purpose and require any recipients to maintain appropriate security standards.
All financial transactions on B9 Cash App are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the following data handling applies:
We record the type of payment method used (e.g. JazzCash, Easypaisa, Raast, Bank Transfer) and the transaction amount. We do not store your full mobile wallet credentials or full bank account numbers on our servers. Transaction data is retained as part of your account history for financial record-keeping and dispute resolution purposes.
When you initiate a payment, you are interacting with the relevant payment provider's infrastructure. B9 Cash App passes the minimum required information to that provider to complete the transaction. The payment provider's own privacy policy and data practices apply to how they handle information on their end.
B9 Cash App uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of what we use and why:
These are required for the platform to function. They keep you logged in during your session, maintain your language and settings preferences, and enable core features like the game lobby and account dashboard. You cannot opt out of essential cookies while using the platform.
We use anonymised analytics tools to understand how players navigate the platform — which pages are most visited, how long sessions typically last and where users encounter issues. This data is aggregated and does not identify you personally. It helps us improve the experience for all players.
These remember your settings and preferences between visits, such as your preferred game category or notification choices, so you do not have to reconfigure things each time you log in.
Most browsers allow you to control or disable cookies through settings. If you disable essential cookies, some parts of the platform may not function correctly. Disabling analytics cookies will not affect your ability to play.
We retain your personal data for as long as your account is active and for a reasonable period afterwards to fulfil the purposes described in this policy. Specifically:
When data is no longer needed and retention periods have expired, it is deleted or anonymised so it can no longer be linked back to you as an individual.
Protecting your data is a serious responsibility and we apply industry-standard security practices across the platform:
As a registered user, you have the following rights in relation to your personal data:
You can request a copy of the personal data we hold about you. Contact support to make a data access request and we will respond within a reasonable timeframe.
If any of the information we hold is inaccurate or out of date, you can ask us to correct it. Some details can be updated directly in your account settings.
You may request deletion of your personal data, subject to any legal obligations that require us to retain certain records such as financial transaction history.
In certain circumstances you can ask us to limit how we use your data while a dispute or correction request is being resolved.
You can request a copy of data you have provided to us in a structured, commonly used format where technically feasible.
You can object to the use of your data for marketing at any time. You can also raise objections to other uses of your data where you believe we do not have a legitimate basis to process it.
To exercise any of these rights, contact our support team with details of your request. We will acknowledge your request and work to resolve it promptly. We may need to verify your identity before processing a data rights request to ensure we are responding to the correct person.
B9 Cash App is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use the platform in any way.
If we become aware that a registered account belongs to a person under 18, we will close the account immediately and delete or anonymise the associated personal data. If you believe a minor has registered on our platform, please contact support immediately so we can investigate and take appropriate action.
The B9 Cash App platform may contain references to third-party payment providers or service-related information. If you navigate to any third-party website or service from within the platform, please be aware that those sites have their own privacy policies which are entirely independent of ours. B9 Cash App is not responsible for the privacy practices of any third-party site or service.
We may update this Privacy Policy from time to time to reflect changes in how we handle data or to comply with updated obligations. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we will make reasonable efforts to notify registered users through a platform notification or by other appropriate means.
Continued use of the B9 Cash App platform after any update to this policy constitutes your acceptance of the revised version. If you do not agree with a change, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information is being handled, please reach out to our support team:
For concerns specifically related to responsible gaming, self-exclusion or account limits, please visit our Responsible Gaming page which includes dedicated tools and guidance.
A quick look at the key principles and measures behind how B9 Cash App handles your personal information.
Every page and transaction on B9 Cash App is protected by SSL/TLS encryption. Your login credentials, payment information and personal details are never transmitted in plain text.
Your personal information is not sold, rented or shared with advertisers or data brokers. We use your data to operate your account and deliver the platform — full stop.
All deposits and withdrawals are processed in PKR through trusted providers including JazzCash, Easypaisa, Raast and Bank Transfer. Financial data is handled with strict access controls.
Registered players have the right to access, correct, delete or restrict their personal data. Submit a request to our support team and we will respond promptly and securely.
We only collect information that is genuinely needed to operate your account, process payments and keep the platform secure. We do not collect unnecessary personal details.
Automated systems continuously watch for suspicious login attempts, unusual transaction patterns and signs of account compromise — so your account stays protected around the clock.
Now you know how we protect your information — join thousands of Pakistani players enjoying slots, live casino, cricket betting and more, all in PKR, with your privacy fully respected.